Customers in Europe are instigating a class action suit against a major tech company. They are very unhappy that the company applied a patch to stop batteries crashing on their phones. Unfortunately it also slowed down the phones. The company had to pay a large sum in compensation in a similar case in the US. European customers want to be treated in the same way as US costumers. Fines were paid in another country. Fines were applied to be payed. When its judicial system found the company guilty and applied . They further affirmed the decision when the company appealed. This legal precedence bolstered other customers in Europe to take action. Companies must recognize that customers are not prepared to be treated in this way. It is also harmful to the environment in terms of phone and battery waste.