After a lot of back and forth’s this behemoth has finally accepted culpability and paid massive fines in al states. It was accused of applying an update to slow down its older phones to prolong battery life. Instead, it should have been replacing its faulty batteries. Additionally, it has reduced the cost of new batteries drastically. Customers were highly dissatisfied with its tactics stating that it was not being open and honest with them. They said that they suspected this was because it wanted them to buy its new phone to replace the ones they had. The company came out with an admission that it was the wrong route to take. It also stated that it has never acted against its customer interests which fell on deaf ears. Obviously, it had acted against its customer interests as the size of its fines proved.